Customer Experience Team Leader

Teya is seeking a Team Leader for our Customer Relations pod in Central London. You will coach a team of up to 10 agents, ensure warm and effective interactions, and deliver on quality and customer satisfaction targets.

You’ll collaborate cross-functionally with Product, Supply Chain, and Sales to fix root causes and improve the overall customer journey while coaching, onboarding and developing your team to sustain high performance under pressure.

#J-18808-Ljbffr…