Store Operations & Customer Experience Lead

Company: People First
Apply for the Store Operations & Customer Experience Lead
Location: London
Job Description:

Hamleys in London is seeking an experienced Assistant Store Manager to support all store operations and drive sales targets. You will motivate your team to deliver outstanding customer service and create magical memories for customers.

Key responsibilities include achieving KPIs, developing customer service, managing promotions, recruiting and training staff, and assisting with budgets and cost control.

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Posted: October 2nd, 2026