Business Strategy & Transformation Consultant – Commercial & Specialty Insurance

Overview

In this role you will guide Commercial & Specialty Insurance clients through strategy definition and transformation to uplift growth and operational excellence. You’ll design future operating models and roadmaps, and collaborate with cross-functional teams to deliver measurable value. The role emphasizes leveraging data-driven insights and responsible AI to speed delivery and improve decisions. You join a collaborative, entrepreneurially minded practice shaping the future of insurance in the London market.

Pay / Benefits

• Discretionary bonus
• Competitive pension
• Health insurance
• Life insurance
• Mental health support
• Flexible holiday (5 weeks) and buy/sell options

Responsibilities

• Partner with clients to define business strategies and drive transformation aligned with growth and customer objectives.
• Assess capabilities, operating models, and processes to identify opportunities for simplification and value creation.
• Design Target Operating Models, future-state capabilities and strategic roadmaps.
• Facilitate workshops and collaborate with stakeholders across business, underwriting, claims, operations, technology, data and risk to shape priorities and requirements.
• Apply structured problem-solving, data-driven insight and AI-enabled ways of working to accelerate delivery and improve outcomes.

Key requirements

• Experience delivering business strategy, analysis or transformation consulting within Commercial & Specialty Insurance or the wider Insurance sector.
• Experience supporting strategic transformation initiatives including TOM design, operating model evolution, business transformation or process improvement.
• Strong understanding of insurance operating models and core functions (underwriting, claims, distribution, policy administration, broker operations).
• Excellent consulting, stakeholder management and workshop facilitation skills with ability to influence senior stakeholders.
• Curiosity for modern technologies and AI-enabled approaches with responsible use to improve quality and insight.

• Stakeholder management
• Workshop facilitation
• Clear communication
• AI-enabled ways of working
• Data-driven analysis
• Business architecture / capability modelling

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