Senior ERP Consultant – Implementation & Customer Success – Field / Remote UK

Overview

As a Senior ERP Consultant, you help customers realize genuine value from ERP systems by guiding implementations and ongoing optimization. You work closely with clients across discovery, design, go-live, and post-implementation support, shaping how ERP delivers business outcomes. You’ll challenge assumptions, translate processes into practical ERP solutions, and collaborate with cross-functional teams to improve delivery and product development. This field-based role offers ownership of customer outcomes, significant travel, and influence on project delivery and customer success.

Pay / Benefits

• Car allowance
• Benefits
• Extensive UK travel opportunities
• Ownership of customer outcomes
• Variety across implementations and optimisation
• Direct access to leadership

Responsibilities

• Deliver ERP implementation projects across multiple industries
• Lead optimisation, change, and improvements within existing ERP environments
• Translate customer workflows into practical ERP configurations
• Conduct discovery, requirements gathering, process mapping, training and go-live support
• Configure solutions and support adoption throughout implementation
• Build trusted relationships with senior stakeholders and users
• Challenge assumptions when a better path exists
• Utilise SQL/data analysis for configuration, troubleshooting and validation
• Collaborate with Support, Product and Development to improve delivery
• Provide customer insights to improve product and experience
• Shape implementation and Customer Success delivery as the business grows

Key requirements

• At least five years’ ERP implementation/consulting experience
• Proven track record delivering ERP implementations and driving customer outcomes
• Experience leading change within ERP environments
• Strong knowledge of stock, purchasing, order management, fulfilment, finance and reporting processes
• Solid SQL and data investigation capabilities
• Experience running discovery, requirements gathering and process mapping
• Confidence training users and engaging with non-technical stakeholders
• Strong communication and stakeholder management skills
• Ability to stay composed and structured under pressure
• Willingness to travel extensively across the UK

• strong communication
• ability to challenge and influence
• problem-solving
• SQL
• data investigation
• ERP configuration and integration

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