Technical Manager

Overview

In this role you will lead the site’s Food Safety & Quality Management System to ensure BRCGS Food Safety compliance and customer requirements. You will mentor and develop the Quality and Hygiene teams, driving continuous improvement across production and maintenance interfaces. You will manage audits, traceability, complaints and recall readiness, and act as the main technical contact for customers and regulators. The role supports a fast-paced food manufacturing operation with a strong culture of safety, hygiene, and compliance. You will work cross-functionally to sustain audit-ready status and high quality performance.

Responsibilities

• Lead and manage the Food Safety & Quality Management System to meet BRCGS standards and customer requirements
• Oversee HACCP, GMP, hygiene, traceability, calibration, supplier approval, and food safety controls
• Manage internal audits, non-conformance investigations, root cause analysis, corrective actions, and audit readiness
• Lead the Quality and Hygiene teams and promote a strong food safety culture and continuous improvement
• Collaborate with Engineering and Operations to ensure equipment and processes comply with hygiene and food safety
• Act as main technical contact for customers, auditors, and regulatory bodies; manage complaints, recalls, and incident response
• Ensure staff training and competency in GMP, CCP monitoring, and food safety procedures
• Drive continuous improvement initiatives to reduce waste and strengthen corrective actions

Key requirements

• Strong knowledge of food safety, HACCP, GMP, and BRCGS Food Safety standards
• Experience leading Quality and Hygiene teams and driving continuous improvement
• Experience managing audits, non-conformances, corrective actions, traceability, and supplier approvals
• Ability to work cross-functionally with Operations, Engineering, customers, and auditors
• Detail-oriented with high standards of compliance, hygiene, and documentation
• Comfortable managing relationships with customers, regulators, and certification bodies
• Calm under pressure
• Strong leadership and communication skills

• leadership
• communication
• problem-solving
• HACCP
• GMP
• BRCGS Food Safety standards

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