Overview
As an Account Executive in the GB Retail Transportation Team, you manage a portfolio of Transport clients, delivering tailored insurance and risk management solutions. You’ll collaborate with brokers, insurers, and stakeholders to ensure high-quality service, renewals, and growth. Your role supports client retention, cross-sell opportunities, and new business within Rail, Bus & Coach, Haulage & Logistics, and Transport Infrastructure. This position combines relationship-building with practical, data-driven service delivery to help clients navigate risk and protect value. You will work in a collaborative, client-focused environment that rewards proactive solution-building and market insight.
Pay / Benefits
- 25 days of annual leave plus an extra WTW day
- private healthcare
- life insurance
- group income protection
- defined contribution pension scheme with up to 10% company match
- hybrid working options
Responsibilities
- Manage and develop relationships with a Transport client portfolio, acting as the day-to-day contact and ensuring high-quality service and advice
- Coordinate client service delivery, including renewals and mid-term adjustments, aligning with service standards
- Prepare client documentation, reports, renewal packs, and presentations
- Contribute to budgeting, forecasting, and revenue tracking for the portfolio
- Work with broking teams and maintain relationships with insurers to support placement activity and optimal client outcomes
- Provide market feedback and support actions to improve retention and process performance
- Support business development, contributing to the sales process to win, retain, and grow profitable Transport sector clients
Key requirements
- Experience managing commercial clients in the Transport sector
- Strong knowledge of commercial insurance markets and core insurance principles
- Proven ability to build and develop client relationships while supporting account growth and new business
- Strong organisational and multitasking skills to coordinate multiple stakeholders
- Digital literacy and experience with processes and systems supporting consistent client service delivery
- Degree level education preferred (or equivalent experience)
- Professional qualifications (e.g. ACII) or working towards desirable
- Relationship-building
- Client-focused communication
- Organisational and multitasking prowess
- Knowledge of commercial insurance markets
- Budgeting and forecasting
- Renewals and mid-term adjustments
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