BA Cityflyer Senior Analytics and Insights Analyst

Overview

In this role you will turn complex data into actionable insight to drive operational and commercial performance for BA Cityflyer and BA Euroflyer. You’ll work with cross-functional teams to shape strategy, improve efficiency and enhance customer and commercial outcomes through analytics, reporting and AI-enabled solutions. Expect to lead analyses, build dashboards, and present findings that influence decisions at a regional airline level. This is a chance to contribute to a close-knit analytics community within a dynamic aviation group.

Pay / Benefits

• electric vehicle salary sacrifice scheme
• cycle to work scheme
• Health Cash Plan
• Gym & retail discounts
• unlimited basic and premium standby staff travel
• up to 30 discounted ‘Hotline’ airfares per year

Responsibilities

• Analyse complex datasets to identify trends, performance drivers and improvement opportunities.
• Provide insight, recommendations, and decision support to operational and commercial stakeholders.
• Build, maintain and enhance reports, dashboards, models, and AI-enabled solutions.
• Produce forecasts, targets and performance analyses for planning and decision-making.
• Lead ad-hoc analytical investigations and business-critical projects.
• Present complex findings to stakeholders in a clear, actionable manner.
• Influence decisions through evidence-based insight and constructive challenge.
• Drive automation, data quality and analytical process improvements.
• Collaborate with BA CityFlyer, BA EuroFlyer and wider BA/IAG analytics communities to deliver high-impact outcomes.

Key requirements

• Numerate degree or equivalent analytical experience.
• Strong experience with Excel, SQL and other analytical tools.
• Experience analysing business data and translating findings into actionable insights.
• Experience developing reports, dashboards, models or other analytical solutions.
• Excellent written and verbal communication skills, including presenting insights to stakeholders.
• Strong technical communication, especially to less technical stakeholders.

• Excellent communication and presentation skills
• Strong stakeholder management and influencing abilities
• Proactive, solutions-focused mindset with ownership
• Advanced analytical skills with large datasets
• SQL
• Excel

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