Head of Shop Ops | Multi‑Site Hospitality Leader

Rosslyn Coffee Limited seeks a strategic Head of Shop Operations to oversee its multi-site estate across the City of London. You will lead through Area Managers and Shop Managers to drive guest experience, standards and compliance while shaping operational processes for a busy premium coffee estate.

In this role you will own the labour model and rota standards, partner with facilities, marketing, product and finance functions, and maintain a strong guest-focused culture with warmth and

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