Senior UX & Service Design Consultant

Hippo is seeking a Senior Consultant to lead user-centred design efforts across client programmes. You will partner with cross-functional teams, run workshops, and advocate for human-centred approaches. You will shape end-to-end service journeys, map ecosystems, and translate insights into actionable design decisions.

You will mentor colleagues, influence client outcomes, and help grow Hippo’s design culture. The role involves travel to client sites and Hippo offices across the UK.

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