Product Operations Analyst

Relmis the only specialty insurer dedicated to supporting the world’s most innovative industries.

Whetherit’swith startups harnessing zero-gravity conditions on the ISS to manufacture blindness-curing retinas, global crypto exchanges democratizing crypto trading, or biotech pioneers using gene-editing technology to advance personalized medicine,Relmworks lockstep with innovators to understand and underwrite businesses shaping the future.

Relm’steamoperatesout offices in London, New York, Dubai, Miami, Bermuda, executing market-leading insurance solutions for companiesoperatingin digital assets and web3, AI, the space economy, financial technology, biotech, and more.

WHAT WE ARE LOOKING FOR

Where regular insurers look backwards,Relmdifferentiates by looking ahead. Weoperateat the forefront of innovative industries by hiring curious minds with deep sector experience.To continue helping businesses build the future, we need all of our team members to demonstrate curiosity, creativity, courage, and optimism.We need them to be accountable for ideation but able to execute collaboratively. In short: we hire people whose inquisitive minds help them break ground.

We’re looking for a highly organised and curiousProduct Operations Analyst to join Relm’s Product Innovation team.

This is an early-career opportunity for someone looking to build a career in insurance and gain exposure to how new insurance products are developed, launched and managed across a fast-growing, innovative business.

You’ll sit at the centre of the Product Innovation team, helping keep product workstreams organised, documentation accurate and projects moving forward. From maintaining our Product Library and tracking product launches to preparing reporting, coordinating stakeholders and supporting market research, you’ll play an important role in making sure the team operates efficiently.

While this role is primarily focused on operations rather than product design, there is a clear opportunity to develop your technical product knowledge over time and take on greater involvement in product development and innovation.

WHAT YOU’LL BE DOING

• Maintain and organise Relm’s Product Library, including policy wordings, endorsements, marketing materials and version-controlled templates.
• Manage product documentation and filing processes through SharePoint.
• Track product development workstreams, milestones, deadlines and ownership.
• Coordinate meetings, agendas, actions and follow-ups across the Product Innovation team.
• Maintain trackers covering product launches, wording amendments, regulatory filings and market comparisons.
• Compile product and sector data to support dashboards, reporting and strategic team updates.
• Support the preparation of presentations and stakeholder materials, including formatting and proofreading.
• Assist with competitor, sector and market research, presenting findings in a clear and structured way.
• Work closely with teams including Underwriting, Legal, Marketing, Compliance and Distribution to coordinate information and support product activity.
• Support the onboarding of new products into internal systems and processes.
• Work with internal AI developers and strategists to identify ways technology can improve team workflows and efficiency.
• Provide proactive day-to-day operational support across the Product Innovation team and contribute to ad hoc projects.

WHAT WE’RE LOOKING FOR

• An early-career professional with a genuine interest in developing a career within insurance.
• Some previous experience through an internship, placement, part‑time role or full‑time position within operations, administration, financial services or insurance would be beneficial.
• Strong organisational skills and excellent attention to detail.
• The ability to manage multiple tasks and priorities at the same time.
• Confidence using Microsoft Word, Excel and PowerPoint; experience with SharePoint or similar document management systems is advantageous.
• Curiosity around AI and an interest in using technology to improve processes and workflows.
• Clear and professional written and verbal communication skills.
• A proactive, dependable approach with the ability to take ownership of defined tasks and work independently.

You do not need previous insurance product design experience. We’re looking for someone with the right foundations, curiosity and willingness to learn, with the opportunity to build deeper product expertise as you develop within the role.

WHAT WE OFFER

• Comprehensive Health & Wellness Coverage: We fully cover 100% of your supplemental health, dental, vision, disability, and life insurance plans, so you can focus on what matters most—your health and well-being.
• Generous Pension Plan: Enjoy peace of mind with a 10% employer contribution to your pension, securing your future while you excel in your role.
• 28 Days of Paid Annual Leave: Take time to recharge with 28 days of vacation, because we believe in work-life balance.
• Professional Growth & Development: We invest in your growth through continuous training, development programs, and mentorship opportunities to help you reach your full potential.
• Travel & Commuting Perks: Benefit from travel incentives, including commuting and parking support, so you can get to work with ease.
• Wellness & Fitness Benefits: Stay fit and healthy with gym memberships and access to exercise classes—because we care about your well-being.
• Your Voice Matters: Work in an environment where your ideas and opinions are not just heard but valued—helping shape the success of our team.
• Endless Growth Opportunities: We offer multiple pathways for career advancement and personal development, ensuring you have the resources to grow within the company.
• Flexible Work Arrangements: Enjoy a hybrid work environment that supports your career while offering the flexibility you need for a family-friendly lifestyle.

At Relm , you won’t just join a company – you’ll be part of a team that’s shaping the future. If you’re ready to make an impact, we’d love to hear from you.

WHY YOU’LL LOVE WORKING WITH US

Diversity and inclusion area givenin this day and age;Relmgoes beyond the norm to provide genuine support for our team members. We believe in equipping our staff with whatever arsenal they need to do their best work (see below), and our commitment to staff growth is often cited by members as one of their most highly valued benefits.

Relmis a team of innovators redefiningwhat’spossible in insurance. With us,you’ll launch industry-first programs within an environment designed to be antithetical to traditional insurance and the restraints that come with it. Ourforward-thinkingattracts forward thinkers.

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