About The RoleTeam – Vitality Life Policy (Enterprise) Working Pattern – Hybrid – 2 days per week in the Vitality London Office or Stockport Office. Full time, 37.5 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role: Strategic and commercially astuteThrives in ambiguityHighly collaborative and influentialWhat this role is all about: As an Internal sales Product Manager, there is a significant opportunity to simplify journeys, improve insight, and drive better outcomes for advisers, marketing and indirectly, our end customers. As a Product Manager working on our internal sales CRM, you will own the evolution and performance of this experience.
You'll identify high-impact opportunities, refine solutions with cross-functional teams, and drive measurable improvements in conversion, efficiency and user satisfaction.
This is a role for someone who wants to own meaningful problems and enjoys actively partnering with sales and marketing teams. Key ActionsProduct performance and outcomes: – Own and improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement)Problem discovery and prioritisation: – Use data, user insight and commercial context to identify the highest-value opportunities across the journey, integrating AI into our adviser's day to day operations. Experimentation and optimisation: Lead a continuous optimisation approach using testing, analytics and insight to validate ideas and drive measurable impactStrategy and direction: Define and evolve the product strategy for your area, aligning to broader business goals and growth prioritiesCross-functional delivery: Work closely with engineering, design, sales and marketing to turn ideas into high-quality, scalable product improvementsStakeholder alignment: Collaborate with senior stakeholders to ensure focus on the most valuable opportunities and clear outcomesYou'll operate as part of a cross-functional product team who use SAFe agile, combining product thinking, data, and collaboration to solve real business and user problems.
This means: Framing problems before jumping to solutionsUsing experimentation/insight over assumptionBalancing commercial impact with user experienceMaking trade-offs clear and intentionalWhat you need to thriveCommercial and strategic thinking Able to connect product decisions to business outcomes and growthData-driven mindset Strong experience with digital analytics, experimentation and optimisation (e.g. A/B or multivariate testing)Product judgement Comfortable prioritising effectively in complex environments with competing demandsInfluence and communication Experience of Salesforce Able to work confidently with senior stakeholders, bringing clarity and alignmentProven experience owning and evolving multiple digital products Experience working in complex ecosystems (e.g. B2B, enterprise, regulated industries) Track record of improving measurable outcomes through product changesDesirableExperience with B2B sales or CRM toolingDemonstrated experience in a variety of organisational environmentsPassion for how AI can enhance product management and user experienceSo, what's in it for you?
Bonus Schemes – A bonus that regularly rewards you for your performanceA pension of up to 12%– We will match your contributions up to 6% of your salaryOur award-winning Vitality health insurance – With its own set of rewards and benefitsLife Assurance – Four times annual salaryThese are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will: Help you to be the healthiest you've ever beenCreate an environment that embraces you as you are and enables you to be your best selfGive you flexibility on how, where and when you workHelp you advance your career by playing you to your strengthsGive you a voice to help our business grow and make Vitality a great place to beGive you the space to try, fail and learnProvide a healthy balance of challenge and supportRecognise and reward you with a competitive salary and amazing benefitsBe there for you when you need usProvide opportunities for you to be a force for good in societyWe commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About YouAbout UsWe're incredibly proud to be recognised for the culture we've created — recently being named one of Glassdoor's Best Places to Work 2026, and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we're the right fit for you? We can't wait.
Unable to show this video due to your cookie preferencesDiversity & InclusionAt Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitality's approach to sustainabilityVitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-HybridIf we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
All LocationsLondon, StockportAll Locations is a required fieldAdvertising SalaryCompetitive + Bonus + BenefitsContract TypePermanentFunctionDigital & DataExternal Advertising End DateClosing Date:13 Oct 2026
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