London On-site Customer Onboarding & Implementation Lead

Referment in London is seeking a Customer Implementation Manager to own onboarding from kick-off to go-live and beyond. You will coordinate multiple client engagements, translating complex needs into practical use of our platform and training non-technical users.

This hands-on role blends implementation, customer success, and process improvement. You’ll work closely with charities, non-profits, and public sector customers, shaping scalable onboarding processes as the customer base grows.

#J-18808-Ljbffr…