Customer Service Team Lead – Remote-Ready & Impactful

Company: Beyond Housing Limited
Apply for the Customer Service Team Lead – Remote-Ready & Impactful
Location: Redcar
Job Description:

Beyond Housing Limited in Dormanstown, Redcar, is seeking a Customer Service Team Leader to manage a service centre and lead a team of advisers. You will coach, develop staff and ensure customer enquiries are resolved efficiently and professionally.

You will use performance data and customer feedback to drive service improvements, working with colleagues across the organisation to keep customers at the heart of everything we do.

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Posted: October 2nd, 2026