Photocopier Field Service Engineer – Warwickshire

Photocopier / MFD Field Service Engineer

Location: Stratford‑upon‑Avon & Leamington Spa / Birmingham

Opportunity to Join a Growing Service Team

We are recruiting on behalf of a well‑established and expanding Managed Print Solutions provider, seeking an experienced Photocopier / MFD Field Service Engineer to support customers across the Stratford‑upon‑Avon /Leamington Spa / Birmingham region. This role is ideal for a motivated, customer‑focused engineer who enjoys working independently, managing their own schedule, and delivering high‑quality technical support across a varied client base.

Key Responsibilities

• Installation, maintenance and repair of photocopiers, printers and multifunction devices
• Diagnosing and resolving hardware, software and networking issues
• Completing preventative maintenance visits and device health checks
• Maintaining accurate service records and documentation
• Providing excellent customer service and technical support
• Managing parts stock and ensuring service targets are met

Requirements

• Previous experience as a Photocopier / Printer / MFD Service Engineer
• Strong fault‑finding and diagnostic skills
• Experience with manufacturers such as Konica Minolta, Sharp, Ricoh, Kyocera, Canon, Xerox or HP (advantageous)
• Good understanding of networking, connectivity and print management solutions
• Excellent communication and customer‑facing skills
• Ability to work independently and remotely
• Full UK driving licence
• Relevant technical certifications or manufacturer training beneficial

What’s on Offer

• up to £34,000
• Hybrid car or £500 car allowance
• 25 days holiday + BH
• Mobile phone & laptop
• Ongoing manufacturer and technical training
• Pension scheme
• Clear opportunities for career progression
• Supportive, friendly working environment

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