Digital Sales Manager

Overview

As Head of Account Management in Access, you will lead a high-performing team of Account Managers to achieve revenue targets while supporting customer outcomes in care settings. You’ll balance your own deals with coaching others, building strong provider relationships, and guiding data-driven decisions to forecast and grow revenue. You’ll operate in a collaborative, inclusive culture that values delivery and career progression. This role combines leadership, strategic account growth, and sector knowledge to transform care providers’ use of technology.

Pay / Benefits

• 25 days leave
• health contribution
• charity days
• blended office working
• competitive salary
• career progression opportunities

Responsibilities

• Lead, coach and develop a high-performing team of Account Managers to maintain focus, confidence and consistency
• Own your sales target while supporting the team to deliver accurate forecasts and strong revenue performance
• Build relationships with care providers (domiciliary, residential, supported living) and with local authority and NHS services
• Identify cross-sell and upsell opportunities within existing customers and pursue selected new business opportunities

Key requirements

• Experience leading a sales team while remaining hands-on with own deals
• Background in B2B software sales, ideally in care, health, or regulated sectors
• Confidence using data to understand performance and guide decisions
• Understanding of challenges care providers face (CQC compliance, workforce pressures, digital change)

• Relationship-building
• Calm, customer-focused, commercial mindset
• People development and coaching
• Collaborative team player
• B2B software sales in care/health/regulated sectors
• Data-driven decision making

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