Briggs Equipment is seeking a Support & Service Desk Analyst to join our IT team in Cannock. You will provide first-line support for business applications, assist with onboarding/offboarding and help users navigate systems.
The role focuses on incident logging, timely resolution within SLAs, and collaboration with internal teams and third-party partners. Experience in IT service desks and customer-facing roles is preferred; training and career progression are offered.
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