IT Service Desk Specialist — First‑Line Support & Impact

Company: Briggs Equipment
Apply for the IT Service Desk Specialist — First‑Line Support & Impact
Location: Cannock Chase
Job Description:

Briggs Equipment is seeking a Support & Service Desk Analyst to join our IT team in Cannock. You will provide first-line support for business applications, assist with onboarding/offboarding and help users navigate systems.

The role focuses on incident logging, timely resolution within SLAs, and collaboration with internal teams and third-party partners. Experience in IT service desks and customer-facing roles is preferred; training and career progression are offered.

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Posted: October 2nd, 2026