Customer Care Manager – New Homes Quality & Compliance

Caralex Recruitment Limited is recruiting on behalf of a Berkshire-based housebuilder to appoint a Customer Service Manager for new homes construction. You will raise issues, implement improvements, and develop policies to enhance the finished homes and the customer journey, reducing defects for new owners.

The ideal candidate will have a background in trade or site management and experience in NHBC/HBF environments, quality control or housing associations, with willingness to travel between

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