Guest Services & Reservations Supervisor | Training Lead

Wharf Hotels Group is recruiting for a Guest Services Centre / Reservations role at our Cambridge property. You will assist in planning training schedules, manage the monthly duty roster, and ensure smooth telephone operations to support guests and colleagues.

The position requires at least a college education and several years in hotel service centre or reservations, plus one year in a captain role. Strong English, clear telephone voice, and ability to work under pressure are essential.

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