Business Resilience Associate

Overview

In this role you will advance Operational Resilience for JPM’s Commercial & Investment Bank by aligning resilience strategy with regulatory expectations. You will work with senior management across lines of defense to oversee risk-compliant resilience capabilities and engaging diverse groups to drive cross-functional change. Your work focuses on data-driven analysis, regulatory alignment, and gap assessments that shape the resilience program. This position offers an opportunity to influence governance outcomes and strengthen global resilience across jurisdictions.

Responsibilities

• Execute Operational Resilience self-assessment reporting across multiple jurisdictions in response to regulatory appetite and requirements
• Perform data analysis and visualize Operational Resilience metrics
• Become the subject matter expert for global Business Resilience regulations, best practices & guidelines
• Conduct formal gap analyses of new resilience requirements against JPM policies and procedures to define change actions
• Drive resilience projects and change initiatives across multiple disciplines (Legal Entity Controllers, Business Managers, Compliance, Product, Operations, Risk, Technology)
• Support regulatory examinations and information requests, plus internal reviews and audits relating to the Business Resilience framework

Key requirements

• Strong written and verbal communication with ability to influence senior management
• Experience in relationship and stakeholder management
• Attention to detail with a questioning mindset and courage to challenge when needed
• Consistent delivery of high-quality work within tight timelines
• Understanding of Risk & Controls management and resiliency risk
• Ability to manage multiple delivery requests and set stakeholder expectations

• Communication
• Relationship management
• Attention to detail
• Data analysis
• Data visualization
• Regulatory knowledge of resilience standards and guidelines

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