QC Laboratory Supervisor

Overview

Across Ball Clay Quality, you lead a small team of Laboratory Technicians to ensure accurate testing and robust QA processes. You drive health, safety and environmental standards while sustaining continuous improvement in laboratory performance. This hands-on leadership role blends technical lab expertise with people management to maintain high-quality products and compliant operations. You’ll influence safety culture, data integrity and cross-site collaboration, delivering reliable results for customers.

Pay / Benefits

• Competitive salary
• 25 days holiday + Bank Holidays
• Pension scheme
• Private medical insurance
• Group life assurance
• Ongoing learning and development opportunities

Responsibilities

• Coordinate day-to-day laboratory activities and priorities
• Support routine quality control testing and validation activities
• Review and approve laboratory data and quality results
• Manage sample requests and laboratory workflow
• Promote zero-harm safety culture and lead EH&S inspections
• Investigate accidents, incidents and near misses; conduct root cause investigations and implement corrective actions
• Coach, develop and coordinate Laboratory Technicians; manage workloads and priorities
• Maintain high standards of quality, safety and environmental compliance; support ISO 9001 and ISO 14001
• Support audits and compliance activities

Key requirements

• Experience in a laboratory, quality control, testing or analytical environment
• Experience leading or coordinating others
• Strong organizational, communication and stakeholder management skills
• Methodical, accurate with attention to detail
• Experience investigating quality issues and supporting CAPA
• Proficiency with laboratory systems, databases and reporting tools
• Full UK driving licence and ability to travel between sites
• Scientific, laboratory or technical qualification, or equivalent industry experience
• Previous roles: Laboratory Supervisor, Quality Supervisor, Senior Laboratory Technician or Team Leader

• clear communication
• stakeholder management
• collaborative mindset
• laboratory systems and data reporting
• investigating quality issues and corrective actions
• root cause analysis

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