Senior Manager, Technology Operating Model (TMT), Technology & Transformation

Company: Deloitte
Apply for the Senior Manager, Technology Operating Model (TMT), Technology & Transformation
Location: Manchester
Job Description:

Overview

In this Technology & Transformation role, you help clients shape their digital transformation journeys by defining future-ready operating models and technology strategies. You work with cross-functional teams to translate business goals into practical transformation roadmaps, leveraging insights from Tech Trends and related areas. You will build trusted relationships with C-suite and boards to drive measurable impact across IT, operations, and service design. The opportunity centers on delivering tangible value through innovative technology strategies, enabling clients to compete in the digital age. Join a collaborative, values-driven practice that supports growth, wellbeing, and leadership.

Pay / Benefits

  • hybrid working policy
  • wellbeing focus
  • world-class development
  • opportunities to lead and grow
  • supportive, inclusive culture

Responsibilities

  • advice on technology operating models and strategy to transform client organisations for the digital age
  • design and implement operating models and roadmaps for leveraging digital and cloud technologies
  • transform back-office technology operations towards product-based ways of working and DevOps
  • support IT M&A lifecycle including solution design, transformation, cutover, and transition
  • deliver end-to-end service capability and embed service management (e.g., ITIL) in large-scale transformations

Key requirements

  • deep understanding of Technology Operating Models and core tech organisation components
  • expertise in operating models, technology strategy, ITSM/ITIL, technology transformation design, product-based ways of working, or value stream mapping
  • ability to build long-standing relationships with C-suite and board-level stakeholders
  • strong problem-solving and analytical communication
  • relationship-building with senior stakeholders
  • initiative and collaborative, integrity-driven mindset
  • Technology Operating Models
  • ITIL and ITSM
  • technology strategy and transformation design

…

Posted: October 2nd, 2026