Alpha/Beta Programme Technical Specialist

Overview

In this role you will lead large-scale Alpha/Beta validation programs for devices and software features, coordinating diverse testers and cross-functional teams to ensure high-quality releases. You’ll blend technical QA with program management to guide testing phases, reproduce and triage bugs, and translate tester feedback for engineering and leadership. You’ll leverage AI-powered workflows to surface insights, manage risks, and keep projects on track. This position offers hands-on impact in a fast-paced, collaborative environment shaping Roku’s product readiness and customer experience.

Pay / Benefits

• global mental health and financial wellness support
• healthcare (medical, dental, vision)
• retirement options
• time off and leave policies
• accommodations and adjustments per law
• flexible remote days in hybrid setup

Responsibilities

• Lead concurrent Alpha/Beta technical programmes with strong organization
• Define entry/exit criteria, manage risks, and track progress from start to finish
• Recruit testers across demographics and experience levels
• Guide testers through testing phases and maintain engagement
• Build and use AI tools to organize feedback and surface insights
• Collaborate with Engineering and Product Management on testing workflows and first-level bug triage
• Conduct internal acceptance testing as final quality gate
• Coordinate device procurement and distribution to testers
• Analyze test data, generate reports, and use automation for insights
• Facilitate cross-company communication to surface progress and risks
• Coordinate with external vendors and partners on related activities
• Lead customer validation with external testers before launch
• Build relationships to keep the team moving forward
• Produce project metrics and feed insights back to product development and design

Key requirements

• 5+ years of Programme Management experience
• 2+ years of Quality Assurance or engineering experience
• Direct experience running Alpha/Beta or pre-release programmes with external testers
• Experience with test case creation and software testing methodologies
• Understanding of SDLC from a programme management perspective
• Experience delivering consumer electronics or streaming media products
• Demonstrated ability to build AI tools, templates, automations or workflows
• Designs for quality by default and awareness of AI failure modes in data
• AI-first approach to planning, status, and risk tracking
• Strong analytical, negotiation, and organizational skills
• Excellent attention to detail and ability to work independently
• Familiarity with streaming devices and home connectivity tech
• Ability to lift/move TVs up to 50 inches; basic hardware setup skills
• Experience with Atlassian tools (Jira, Confluence) and data-centric tools; Centercode a plus

• strong written and verbal communication
• people-facing and collaboration
• self-motivation and curiosity
• QA methodologies
• test case design and execution
• AI/automation for workflow building

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