Senior Solutions Architect – Sales

Overview

In this Senior Solutions Architect role, you will shape product strategy and technology roadmaps within Softcat’s Strategy & Architecture capability. You will ensure business ambition aligns with architectural direction, collaborating with Product Managers and Engineering leads to deliver sustainable solutions. You’ll influence decision-making, manage stakeholders, and address technical debt and change. This role supports Softcat’s growth through customer experience and digital initiatives during a technology-driven transformation. Join a collaborative culture and help define the next chapter of the company’s technology journey.

Pay / Benefits

• Hybrid working
• Flexible hours
• Disability and neurodiversity adjustments available
• Supportive team culture

Responsibilities

• Develop portfolio roadmaps and strategic direction for the product portfolio
• Provide architecture leadership and technical guidance across the portfolio
• Shape solution design and manage technical debt visibility
• Support change shaping and prioritization discussions
• Shape customer and sales platform roadmaps and align with product planning
• Contribute to product planning, roadmap development, and prioritization discussions
• Partner with business and technical stakeholders to ensure alignment of delivery with strategy
• Support customer experience and digital engagement initiatives

Key requirements

• Significant Solution, Domain, Product or Enterprise Architecture experience
• Experience shaping technology roadmaps and strategic change
• Strong stakeholder management and influencing skills
• Effective communication with both technical and business audiences
• Commercial awareness and outcome-focused decision making
• Highly pragmatic approach to balancing governance and delivery
• Experience working with CRM and customer platforms

• Stakeholder management
• Influencing and negotiation
• Clear communication
• Solution/Enterprise architecture experience
• CRM and customer platforms
• Roadmap development and change shaping

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