Senior Account Manager

Overview

As a Sr Account Manager, you will steer integrated and digital campaigns, overseeing client relationships and project delivery. You’ll blend strategic planning with hands-on account management, guiding campaigns from concept to final execution. You’ll lead client presentations, coordinate cross-functional teams, and ensure initiatives align with client goals and agency standards. This role offers visibility into strategic initiatives, a collaborative environment, and the chance to drive impact for healthcare brands at scale.

Responsibilities

• Oversee strategic projects (e.g., Website, ISA) and reporting initiatives (weekly/monthly dashboards).
• Develop and manage end-to-end project plans and submissions for regulatory and client reviews.
• Monitor project budgets and coordinate with Account Supervisors and Directors to control scope.
• Apply critical thinking to understand client business objectives and translate them into action.
• Serve as day-to-day client/agency contact in absence of supervisors or directors.
• Prepare client proposal decks and quotations.
• Identify business opportunities with existing clients and prospects.
• Mentor or manage junior team members to ensure flawless client submissions and adherence to best practices.

Key requirements

• Strong experience in marketing and advertising with digital and print execution
• Solid client relations skills with demonstrated customer satisfaction
• Proven ability to manage projects to successful completion
• Ability to write Project Briefs aligned with client needs
• Experience co-authoring Creative Briefs and coordinating internal teams
• Experience with financials/tracking, including estimates, project health, and revenue tracking
• Confident presenting and communicating
• Team-oriented with mentoring skills
• Professionalism in remote meetings and under tight deadlines
• Experience managing client-facing conflict resolution and cross-functional discussions

• strong communication
• collaboration
• mentoring
• marketing and advertising with digital and print execution
• marketing strategy and media/technology awareness
• financials/tracking and revenue management

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