Key Account Manager

Overview

In this role you drive commercial growth across the UK for shoulder arthroplasty solutions, partnering with surgeons, KOLs, and NHS/private accounts to expand market share. You will lead tender and pricing activities, provide clinical support, and coordinate training and education initiatives. You’ll work with cross-border teams on launches and strategic account development, contributing to patient outcomes and surgical innovation. This is a high-impact role for a relationship-driven sales professional in a fast-growing orthopedic team.

Responsibilities

• Achieve and exceed regional sales targets for shoulder arthroplasty portfolio
• Create territory and key account plans to drive revenue and market share
• Build and manage relationships with KOLs, surgeons, and procurement in NHS and private sectors
• Provide clinical and technical support during surgeries and training
• Identify and develop new business opportunities at local and national levels
• Lead tender negotiations and pricing strategies
• Collaborate with UK and international teams on accounts and product launches
• Organise and support surgeon training events and educational programs across UK and Europe
• Contribute to marketing activities, trade shows, and conferences
• Mentor junior sales colleagues and share best practices

Key requirements

• Minimum 5 years’ orthopedic sales experience, ideally shoulder arthroplasty or joint reconstruction
• Proven track record in key account management and business development
• Strong NHS and private hospital network with engagement with senior management and procurement
• Excellent communication, negotiation, and influencing skills at all levels
• Strategic thinker with commercial acumen and experience managing margins, P&L, tenders
• Highly organized, self-motivated, able to work independently
• Degree-level education (Life Sciences preferred, but not essential)

• excellent communication
• negotiation
• influencing across levels
• NHS market knowledge
• tender and pricing management
• P&L management

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