Product Manager

Overview

In this Lead Product Manager role you own the product strategy and translate it into a deliverable roadmap. You lead a team of Product Managers to create meaningful experiences for families, funeral professionals and venue operators. You will balance customer needs, commercial value and technical feasibility while partnering with cross-functional teams to drive portfolio outcomes. The role offers high impact and autonomy to shape the future of the product portfolio and strategy.

Responsibilities

• Lead, coach and develop a team of Product Managers
• Turn strategy into a clear, prioritised roadmap
• Own portfolio prioritisation balancing customer, commercial and technical factors
• Drive data-driven, customer-centric product decisions
• Partner with Technology, Delivery, Data, Marketing and Customer teams
• Resolve cross-product challenges and remove delivery barriers
• Communicate roadmap progress to stakeholders
• Act as deputy to Product Director on strategic decisions

Key requirements

• Experience leading Product Managers or senior product professionals
• Proven success delivering across multiple products or portfolios
• Strong commercial awareness and prioritisation ability
• Customer-first mindset and passion for exceptional UX
• Confidence influencing stakeholders and leading cross-functional teams
• Experience building product processes, frameworks and ways of working
• Strong analytical skills combining data, insight and feedback
• Growth mindset and continuous improvement attitude

• customer-centricity
• stakeholder influence
• cross-functional collaboration
• data-driven decision making
• product processes and frameworks
• requirements prioritisation

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