Vice President, Product Engineering

Overview

In this role you shape Zapp’s product and technology direction, translating business needs into a cohesive roadmap. You will work with the Founder and Executive Team to balance speed, scope, and technical investment while keeping customer outcomes at the center. As a hands-on leader, you’ll blend product strategy, architecture, and delivery to turn ideas into impactful products. You will build a high-performing engineering function that delivers reliable, scalable technology at pace. This opportunity offers direct influence over strategy and a chance to ship customer-loved solutions in a fast-growing, mission-driven company.

Pay / Benefits

• competitive salary & equity
• private health insurance
• Zapp Credit for testing the service
• extended sick pay and parental leave
• 25 days annual leave
• healthy lunch four days a week at HQ

Responsibilities

• Define product and technology direction in collaboration with the Founder and Executive Team
• Translate priorities and customer/operational needs into a focused roadmap
• Identify high-value problems and trade-offs between speed, scope, and technical investment
• Ensure architecture supports near-term delivery and long-term growth
• Own end-to-end product delivery from discovery through launch and iteration
• Lead and scale a multidisciplinary engineering organization with strong ownership and standards
• Build reliable, secure, and scalable systems that protect the customer experience
• Embed AI, data, and automation to improve customer experience and operational performance
• Collaborate with commercial, operations, data, and finance to align priorities and communicate progress

Key requirements

• Significant software engineering experience with leadership at VP/Head/Director level
• Track record of delivering digital products from idea to launch and iteration
• Ability to engage with architecture, reliability, security, and development practices
• Strong product instincts and pragmatic trade-off skills
• Experience building high-performing, multidisciplinary engineering teams
• Experience operating complex, high-availability production systems in consumer/operational environments
• Excellent communication with founders, executives, partners, and teams
• Degree in Computer Science, Engineering, or related field (or equivalent experience)

• strong communication
• ownership
• low ego
• architecture and reliability
• security
• scalability

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