Sr. Technical Program Manager, Alexa For Shopping

Overview

In this role you will lead mission-critical programs to build the infrastructure behind Amazon’s LLM-based conversational shopping experience. You will work within the Alexa For Shopping organization to align multiple teams, drive tangible improvements, and mentor future technical leaders. The position combines cross-functional program management with data-driven decision making to scale and optimize customer-facing conversations. This is a high-impact role at the intersection of AI, product delivery, and operations.

Responsibilities

• Run high-visibility programs across multiple teams in Alexa For Shopping
• Manage stakeholders including senior leadership of Search and adjacent orgs
• Mentor and grow technical leaders to scale mission-critical initiatives
• Use data and metrics to drive improvements and operational effectiveness

Key requirements

• 5+ years of technical product or program management experience
• 7+ years working directly with engineering teams
• 3+ years software development experience
• 5+ years of TPM experience with software engineering teams
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
• Experience defining KPIs and SLAs to drive multi-million dollar businesses and reporting to senior leadership

• stakeholder management
• mentorship
• cross-functional collaboration
• cross-functional program management
• release planning and coordination
• KPI/SLA definition and reporting

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