Customer Experience Strategy Lead

Company: Gamma
Apply for the Customer Experience Strategy Lead
Location: Manchester
Job Description:

Gamma is seeking a Head of Customer Experience to lead customer and partner outcomes across product, design, and delivery. You will champion customer-centric strategies and collaborates with senior stakeholders to drive measurable improvements.

The role combines strategic leadership with hands-on governance of CX across journeys, personas, research, and service design, shaping decisions from insight to delivery in a fast-growing tech environment.

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Posted: October 1st, 2026