AI Customer Experience Manager — Docs, Dashboards & Renewal Risk

Ethos is seeking an experienced Customer Experience Manager to lead and scale operations for AI-assisted document and deck workflows. You will shape processes for health metrics, renewal forecasting, and executive-ready deliverables, ensuring accuracy and impact for enterprise clients.

Remote, flexible hours (5–20 hours per week) with ASAP start. You will collaborate with a network of investors and clients to facilitate paid expert engagements and advisory opportunities.

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