Operations Specialist: Fast-Growth, Customer Impact

Urban Jungle is redefining the insurance industry from its Oval, London base. As an Operations Associate, you’ll engage directly with customers by phone, chat and email, guiding them through queries and the claims journey while helping scale our in-house processes.

You’ll collaborate across Ops, Product, Engineering and Insurance to deliver unbeatable customer experiences. You’ll champion customer feedback, identify improvements, and contribute to launching new products and operational

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