Overview
In this Loss Prevention Advisor role, you help safeguard customers, colleagues, and assets while supporting store teams. You will blend field presence with behind-the-counter work to investigate incidents, analyze risk, and provide feedback that drives safer, more aware stores. You’ll educate associates on loss prevention practices and handle external theft professionally, contributing to a culture of safety and accountability. This role offers practical training and a clear path to growth within a market-leading off-price retailer.
Pay / Benefits
- Competitive Salary
- Uniform Provided
- Employee assistance program
- Associate discount
- Service awards
- Wellbeing benefits
Responsibilities
- Conduct investigations and analyses to protect products and assets
- Provide coaching, feedback, and guidance to store teams on LP best practices
- Educate associates on loss prevention agenda and standards
- Handle external theft situations professionally and safely
- Support conflict resolution and loss awareness through proactive referrals and follow-ups
- Balance customer-facing duties with behind-the-scenes LP tasks to maximize effectiveness
- Participate in store-wide initiatives to reduce shrink and enhance security posture
Key requirements
- Experience in shrink reduction or crime resolution in retail is preferred but not essential
- Self-driven, engaging, resilient and focused
- Ability to work with store teams and external stakeholders
- Comfort with a solution-focused, detail-oriented approach
- communication
- collaboration
- resilience
- customer-focused mindset
- problem-solving
- adaptability
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