Danish-speaking Client Service Associate to London

Overview

In this role you will support a leading global investment firm from London, focusing on Danish-speaking client service. You will work closely with internal teams and external partners to handle operational tasks and client inquiries, helping to streamline onboarding and service processes. You will develop operational expertise and support Investment Counsellors with client-facing activities and reporting. The opportunity includes structured training and career progression, within a client-first, collaborative, and fast-paced environment.

Pay / Benefits

• Fully paid top-tier supplemental medical, dental, and health screening plans for employees and dependents
• 28 days annual leave plus up to 8 paid holidays, with option to purchase additional days
• Enhanced maternity pay (16 weeks top-up to full base pay)
• Family-forming and fertility benefit up to local equivalent of $10,000
• Pension plan with 9% employer contribution and up to 5% matching on personal contributions
• Monthly gym subsidy and wellbeing support programs

Responsibilities

• Liaise with internal teams and external banking partners to manage operational and administrative tasks
• Support Investment Counsellors by handling client-facing inquiries and providing operational assistance
• Collaborate with Sales Representatives to coordinate and manage onboarding and service processes
• Assist in generating reports and summaries for prospective client portfolios
• Develop subject matter expertise in key operational areas to provide direct support to the business
• Receive structured training and mentorship from your Team Leader to guide your development

Key requirements

• University degree or equivalent experience, preferably in Finance, Business, or Economics
• Native or fluent Danish and English language skills, both spoken and written
• Excellent communication skills, with a client-focused mindset and attention to detail
• Ability to thrive in a collaborative and fast-paced team environment
• Strong organizational and time management skills

• client-focused
• clear communication
• collaboration
• attention to detail
• time management

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