Engineering Quality and Delivery Manager

Overview

In this role you will lead delivery of cabin programmes to contract and quality standards, managing supplier performance and cross-functional collaboration to ensure safe, compliant and timely aircraft products. You will act as the on-site focal point with cabin suppliers and coordinate remedial and continuous improvement actions. The position sits at the heart of BA Engineering’s mission to deliver reliable, world-class cabin experiences while maintaining safety and regulatory compliance. This is a hands-on role with wide impact across BA and IAG supplier relationships, with meaningful opportunities to shape product quality and delivery processes.

Pay / Benefits

• competitive salary
• generous travel benefits
• excellent training and development opportunities
• inclusion & diversity emphasis
• opportunity to impact safety and reliability
• world-class heritage and career growth

Responsibilities

• Lead delivery of cabin programmes to scope, on-time and high quality
• Drive supplier performance and enforce quality/product standards
• Partner with internal teams to implement remedial plans for quality issues
• Oversee technical requirements and maintain quality and delivery metrics
• Identify issues, negotiate acceptance criteria for aircraft purchases
• Serve as On-Site Focal Point with cabin suppliers on technical/delivery matters
• Deliver on-site technical expertise aligned with safety, regulatory and commercial requirements
• Champion process improvement and reduce repetitive build defects
• Track in-service technical performance and ensure corrective actions are included in new deliveries
• Liaise with Programme Team and IAG Group Investment to secure commitments beyond delivery

Key requirements

• STEM degree/recognised apprenticeship or equivalent engineering experience – Essential
• High degree of business awareness – Essential
• Experience of working in project teams – Desirable
• Experience of managing colleagues and associates – Desirable
• Experience of supplier management – Desirable
• In depth cabin product and material knowledge gained through hands-on or equivalent experience – Desirable
• Minimum 5 years technical experience – Essential

• Strong stakeholder engagement and relationship-building
• Effective communication and negotiation
• Proactive problem solving and analytical thinking
• Cabin product and material knowledge
• Supplier management and contract alignment
• Delivery programme management and quality metrics

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