Sales & Relationship Director

Overview

In this role you will build and sustain C-suite level relationships, acting as a bridge between clients and ICT solutions. You will lead account planning and coordinate cross-functional client activities, pursuing cross-ICT sales to grow revenue. You will ensure excellence in client management and collaborate with the Sales Effectiveness Team to maximize revenue. You will think strategically to identify long-term client needs and opportunities, contributing to the firm’s mission in the Specialty Insurance market.

Pay / Benefits

• 25 days of annual leave + extra WTW day
• private healthcare
• life insurance
• pension scheme with 10% company match
• hybrid working options
• employee assistance programme

Responsibilities

• Build relationships with C-suite and key decision-makers and connect clients with ICT solutions
• Lead account planning sessions and coordinate client relationship activities
• Identify and pursue cross-ICT sales opportunities to drive revenue growth
• Ensure operational excellence in client management (CRM updates, account planning, client satisfaction)
• Collaborate with Sales Effectiveness Team to maximize revenue-generating activities
• Think strategically to uncover long-term client needs and opportunities

Key requirements

• Proven experience in sales or relationship management
• Strong knowledge of the Specialty Insurance Market and its dynamics
• Commercial awareness of client needs and internal business priorities
• Ability to operate independently and set your own agenda
• Excellent networking and relationship-building skills
• Strong communication and influencing skills
• Collaborative mindset to work across teams and propositions

• relationship-building
• communication
• influencing
• CRM updates
• stakeholder management
• cross-functional coordination

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