Principal Designer

Overview

As Principal Designer at Faculty, you will establish design as a core discipline within Applied AI and lead high-impact work as a senior leader. You will shape design capabilities across product and service design, defining career progression and modern practices. You’ll partner with executive-level clients to translate AI capabilities into real-world business outcomes while building an entrepreneurial design function from the ground up. This role blends strategic client delivery with building and mentoring a design team in a fast-growing, human-centric AI environment.

Pay / Benefits

• Unlimited Annual Leave Policy
• Private healthcare and dental
• Enhanced parental leave
• Family-Friendly Flexibility & Flexible working
• Sanctus Coaching
• Hybrid Working

Responsibilities

• Own and grow the product and service design disciplines at individual and organizational levels within Applied AI
• Lead high-leverage, billable client engagements by guiding deliverables and shaping engagements
• Build influential relationships with client executives across product, technology, and business leadership
• Define talent frameworks for recruitment, progression, and team development
• Collaborate with business development to identify product opportunities and assemble multidisciplinary teams
• Advocate for design’s value to integrate human-centered design into AI-driven products
• Embed modern design practices and drive capability-building across the organization

Key requirements

• Proven leadership in shaping design capabilities and building effective teams in dynamic settings
• Strong consulting craft and client-facing confidence for framing complex problems in enterprise contexts
• Deep expertise in product or service design with emphasis on user experience and architecture
• Thoughtful, pragmatic view on data and AI-powered products and how tools enhance design
• Entrepreneurial mindset, capable of articulating the commercial value of design to diverse stakeholders
• Ability to balance hands-on delivery with long-term capability building and mentorship

• leadership
• client-facing communication
• strategic thinking
• product design
• service design
• human-centered design

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