Operations Manager

Overview

As Operations Manager, you will shape the service delivery model for a Southeast London client, oversee client relationships, and drive service excellence in cleaning and security. You’ll have the chance to build and lead a team over time and mobilise contracts while reporting to the owner. This role blends field-based client facing work with strategic operational development to scale the business. You will work with cross-functional partners to deliver measurable client value and growth.

Pay / Benefits

• good work/life balance
• generous salary
• opportunity to build your own team

Responsibilities

• Building an operational model
• Delivering service to the client
• Eventually build your own team
• Mobilise contracts
• Client facing relationship building

Key requirements

• Cleaning and/or Security experience
• Client-facing experience
• Managed accounts for a company
• Grown accounts for a company
• Driving Licence

• strong client relationship skills
• relationship-building
• communication

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