Company: Severn Trent Plc
Location:
Job Description:
Severn Trent Plc is hiring a Customer Coordinator on a fixed-term contract to ensure customers receive a reliable water supply by coordinating Customer Inspectors and Technicians and supporting repair activities. You will drive right‑first‑time appointments and log interactions per GDPR.
The role focuses on owning end-to-end customer complaints, delivering compliant, high-quality contact, and coaching frontline teams while providing accurate reporting and updates to stakeholders.
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Posted: October 2nd, 2026