Company: Focus 5 Recruitment Ltd
Location: Leeds
Job Description:
Focus 5 Recruitment Ltd is seeking a passionate customer experience leader to own service delivery across a growing, multi-site business. Based in Leeds, you will spend time visiting customer-facing sites in the North and travel to London as needed.
You will set and maintain high standards of customer service across locations, use feedback to drive improvements, and coach customer-facing teams to deliver exceptional experiences that support retention and growth.
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Posted: October 1st, 2026