Company: Premier Inn
Location: London
Job Description:
Whitbread is seeking an experienced User Experience Researcher to champion the voice of the customer across our digital products. You will lead research from discovery to delivery, partnering with Product Managers, Designers and Engineers to ground decisions in evidence.
Based in London with hybrid working, you will create personas, journey maps, and governance for UX research, promote accessibility, and influence product strategy to improve customer outcomes.
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Posted: October 2nd, 2026