Retail Customer Service Manager – Betting Shops

Entain is a global leader in sports betting and gaming with brands like Ladbrokes and Coral. The Retail Customer Service Manager oversees daily customer service, drives standards, and leads a shop team under the Shop Manager to deliver a high-quality customer experience.

The role involves cash handling, product demonstrations, and achieving targets while maintaining shop standards and opening/closing procedures. Regular weekend hours apply as part of a 30-hour weekly rota.

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