Overview
In this role you will lead the residential sales operation at the Aylesbury branch, driving market presence and revenue growth. You’ll manage and develop a team, uphold outstanding customer service, and ensure compliant, efficient sales processes. You will build market knowledge, pursue valuations and instructions, and collaborate with other departments to maximise cross-selling opportunities. This is a high-impact leadership position within a historic, market-leading property group, offering structure, development, and a clear career path. You will shape the local sales operation and contribute to the firm’s reputation for exceptional service and community focus.
Pay / Benefits
- Employee Assistance Programme with 24/7 virtual GP
- Mental health support
- Retail and lifestyle discounts
- Performance-based rewards and incentives
- Generous holiday allowance and bank holidays
- Enhanced parental leave and fertility policies
Responsibilities
- Oversee day-to-day branch sales operations
- Lead, motivate and develop a team of sales negotiators and support staff
- Drive new business through valuations, instructions and networking
- Conduct market appraisals and convert valuations into instructions
- Monitor KPIs, sales targets and team activity
- Hold regular one-to-ones and performance reviews
- Ensure outstanding customer service throughout the sales process
- Maintain knowledge of the local market and competitor activity
- Ensure processes comply with property legislation and company standards
- Collaborate with other departments to maximise cross-selling opportunities
Key requirements
- Proven experience in residential property sales, ideally as a Sales Manager or Senior Negotiator
- Strong leadership and people management skills
- Excellent communication and negotiation ability
- Target-driven with a strong commercial mindset
- Thorough knowledge of the sales process and property legislation
- Ability to lead by example and build a high-performance culture
- Full UK driving licence and own vehicle
- leadership and people management
- excellent communication
- negotiation
- residential property sales process knowledge
- market appraisals
- compliance with property legislation
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