Guest Service Manager — Lead Multiskilled Teams & Growth

Kew Green Hotels is seeking a Guest Service Manager to steer a multiskilled team across Front Office, F&B, and Meetings & Events. You’ll train and lead across all guest-facing areas, with a clear path toward Operations or Hotel Manager roles.

The role reports to the Hotel Manager and emphasizes service excellence, KPI ownership, and collaboration with other departments to deliver seamless guest experiences. Expect growth via funded apprenticeships and a supportive development programme.

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