Process & Procedures Analyst — Customer Experience

Company: Goldman Sachs
Apply for the Process & Procedures Analyst — Customer Experience
Location: West Midlands
Job Description:

Goldman Sachs is seeking a Process Analyst within Asset Wealth Management to enhance operational procedures and documentation, ensuring compliant and efficient customer support processes.

You will lead documentation, map processes, and collaborate across teams to implement changes that improve quality and customer experience. This role emphasizes data-driven insights and continuous improvement.

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Posted: October 1st, 2026