Enterprise Account Manager

Overview

In this role you own and grow a portfolio of enterprise accounts, building authentic, long‑term relationships with C‑level stakeholders to drive value and transformation across licensing, multi‑vendor solutions, and services. You operate with autonomy, managing a territory like your own business while collaborating with cross‑functional teams to deliver outcomes. The position combines strategic account leadership with a focus on services adoption and revenue growth in a hybrid London setting. You’ll contribute to SoftwareOne’s mission by shaping customer success and accelerating enterprise value through trusted partnerships.

Pay / Benefits

• global company culture
• mentorship
• President’s Club
• lifelong education
• Hire to Grow

Responsibilities

• Build and expand long‑term relationships with enterprise customers, including C‑level stakeholders
• Own a revenue target across your account portfolio
• Identify growth opportunities across licensing, multi‑vendor, and services; drive services adoption with presales support
• Conduct regular onsite client meetings to strengthen relationships and deepen engagement
• Collaborate cross‑functionally with presales teams (Digital Workplace, Security, Cloud, Multi‑Vendor)
• Maintain high activity levels, including proactive outreach, pipeline development, and accurate forecasting

Key requirements

• Strong relationship‑building skills with enterprise clients, authentic, empathetic, and credible at C‑level
• Ability to lead strategic conversations and identify customer needs at a business level
• High dedication, ownership, and self‑management
• Team‑oriented mindset; transparent and collaborative
• Nice to have: services sales knowledge, multi‑vendor expertise, SoftwareOne environment familiarity

• relationship-building
• empathy
• credibility
• services sales knowledge
• multi‑vendor expertise
• licensing

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