Senior Manager/Associate Director, Solution Architect (Telco), Engineering, Technology & Transformation

Company: Deloitte
Apply for the Senior Manager/Associate Director, Solution Architect (Telco), Engineering, Technology & Transformation
Location: London
Job Description:

Overview

In this role you lead architecture for large-scale telco transformation programmes, translating business needs into robust, scalable solutions. You’ll shape technology roadmaps, govern multi-disciplinary delivery, and guide client workshops to explore options. You’ll work across multi-geography teams to deliver digital and cloud-enabled capabilities, while mentoring junior architects and contributing to the growth of the solution architecture practice. This is a chance to influence technology strategy for TMT clients and drive measurable transformation.

Pay / Benefits

  • hybrid working policy
  • return-to-work coaching and opportunities
  • world-class development and learning opportunities
  • inclusive and collaborative culture
  • wellbeing focus
  • clear path for career growth

Responsibilities

  • Translate business requirements into solution architectures integrating OSS/BSS, network elements and customer experience platforms.
  • Lead design and delivery of digital transformation programmes across legacy and new systems.
  • Develop technology roadmaps and blueprints aligned with client strategy and best practices.
  • Provide architectural governance and oversight across delivery teams.
  • Facilitate technical workshops with clients on architecture patterns and integration strategies.
  • Support business development through technical solutioning, bids, and client presentations.
  • Mentor junior architects and contribute to the growth of the practice.
  • Monitor market shifts and emerging technologies to shape internal capabilities and client strategies.

Key requirements

  • Extensive experience designing telco solutions across OSS/BSS, network management, customer experience and digital channels.
  • Hands-on expertise in cloud-native architectures, telco cloud and hybrid environments.
  • Proven track record leading technical teams to deliver complex telco programmes (network modernisation, digital BSS/OSS transformation, cloud migration).
  • Strong knowledge of OSS/BSS platforms (e.g., Amdocs, Netcracker, Ericsson, Nokia) and network management standards (TM Forum Open APIs, eTOM, SID).
  • Experience in cloud readiness assessments and AI/ML-driven automation for telco operations.
  • Ability to lead technical workshops with telco clients and engage with both technical and non-technical stakeholders.
  • Commitment to mentoring and developing junior colleagues and fostering an inclusive team culture.
  • Stakeholder management
  • Effective communication
  • Mentoring and coaching
  • OSS/BSS platforms (Amdocs, Netcracker, Ericsson, Nokia)
  • Network management and orchestration (TM Forum Open APIs, eTOM, SID)
  • Service fulfilment, assurance, and provisioning

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Posted: September 30th, 2026