Multiplatform Programming Manager

This is a leadership role for an experienced programming professional who can balance creative content decisions with commercial outcomes, including sales, productivity, customer growth and new-customer acquisition. You will lead the planning and execution of events across platforms, while establishing consistent programming standards, governance and performance routines.

• Own the multi-platform programming calendar, ensuring aligned execution across TV and digital platforms and timely schedule delivery within agreed guardrails.
• Lead category and mixed-event programming, partnering with Cat-Plat/AP, Trading, Buying, C&M and Platform teams to align content with commercial, customer and operational priorities.
• Lead scheduling resources across platforms and ensure effective handoffs to guest, studio, digital, social and content teams.
• Define and continuously improve programming standards and playbooks covering slot allocation, statics, events, hero placement, hourly builds, TSV placement, counter-programming and plan-B scheduling.
• Use audience, traffic, platform productivity and campaign performance trends to identify risks and opportunities, informing short-term in-month optimisation.
• Maintain market and competitive awareness, adapting programming plans in response to external events, product availability and changing performance signals.
• Review and sign off the multi-highlight calendar, approve final schedule builds within agreed guardrails, and sign off event strategy and rotation.
• Recommend programming and campaign placement trade-offs, escalating conflicts across customer, product, platform and commercial priorities where required.
• Lead and develop the Programming team, maintaining engagement through clear communication and recognition, coaching team members and supporting day‑to‑day performance management.
• Significant experience in programming, scheduling, content planning or a closely related commercial, broadcast or multi‑platform environment.
• Strong commercial acumen, with the ability to interpret and use KPIs relating to sales, productivity, conversion, audience, traffic, customer growth and new‑customer contribution.
• Proven experience of leading, developing and motivating a team, with the resilience and judgement to manage competing requirements across multiple stakeholder groups.
• Strong stakeholder management and communication skills, with the ability to influence stakeholders at different levels and make clear, timely decisions.
• The ability to balance creativity, customer needs, commercial priorities and robust governance.
• Experience of using performance data and market insight to optimise programming plans and respond effectively to emerging opportunities and risks.

#LI-KH2 Disability Confident Scheme

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands: QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

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