Quality Assurance Process Lead: Change & Insights

Capital One UK is seeking a Quality Assurance professional to join a fast-paced team in Nottingham office. This role ensures QA processes, conducts risk-mitigating testing, and supports change initiatives with strong coaching across the team.

You will lead calibration sessions, perform root-cause analyses, manage QA platforms, and help embed governance. The role blends hands-on QA with mentoring, and offers hybrid working with three days in the office.

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