Operations Manager

Operations Manager – Japanese Trading Company

Salary: £27,000-£32,000 per annum (depending on experience and skills)

Location: London

Job status: Permanent

Working hours: Monday-Friday, 9:00-17:00

Working arrangement: Office-based, Monday-Friday

Start date: ASAP

Our client is a trading company specialising in unique Japanese products, and is looking for an Operations Manager to support its growing UK business.

Operations Manager – Responsibilities:

• Manage day-to-day operational activities, including stock, orders and deliveries.
• Manage inventory levels and ensure products are available when required.
• Handle purchase orders, sales orders, invoicing and delivery arrangements.
• Liaise with suppliers, customers and logistics partners to ensure smooth operations.
• Support the company’s E-commerce operations, including order processing, stock updates and customer enquiries.
• Maintain accurate product, stock and order records.
• Monitor stock levels and identify potential shortages or overstock issues.
• Support product launches, promotions and other commercial activities.
• Help improve operational processes and ensure efficient day-to-day business operations.
• Work closely with the management team and other departments to support the continued growth of the business.

Operations Manager – Requirements:

• Previous experience in operations, order management, supply chain, stock control or a similar role.
• Experience managing stock of B2C products would be advantageous.
• E-commerce experience would be highly desirable.
• Strong organisational and time-management skills, with excellent attention to detail.
• Good communication and problem-solving skills.
• Comfortable working with suppliers, customers and external partners.
• Good Excel and general Microsoft Office skills.
• Proactive, reliable and hands-on approach to work.
• An interest in Japanese culture and products.
• Japanese language skills would be an advantage, but are not essential.

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