Senior Dedicated Support Engineer – 24/7 Incident Response

Comcast CTS is hiring dedicated Support Engineers who will act as trusted technical advisors, helping customers maximize the value of Comcast platforms. The role emphasizes incident resolution, automation, and cross-team collaboration to ensure high-quality service experiences.

The position requires strong coding in Python, experience with AWS and observability tools, and willingness to join a 24×7 on-call rotation. Bachelor’s degree is preferred, with 5–7 years of relevant work experience.

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